The small variation: if you are trying to find a distinctive engagement ring or special wedding present, Leibish & Co. has a sturdy inventory of high-quality, colourful, and conflict-free diamonds and gems. The family-run company might running online since 1998 with a personal touch who has acquired recurring business the world over. Leibish & Co. makes it easy purchase free stones or even to make use of its complimentary “Design Your Own” device to carry the perfect piece of jewelry your. With decades of experience and strong workmanship under its buckle, Leibish & Co. is found on the verge of broadening the inventory to watches as well as other extras.
Show
Whenever Leibish Polnauer established 1st web diamond company in 1998, it took almost a full day to upload an individual image and description to their web site â but he had been a visionary just who noticed prospective in the fledgling world of e-commerce. “as he sees the potential in a concept, he will try everything in the power to progress with it,” said Benji Margolese, Director of material advertising for Leibish & Co.
Leibish developed a successful, family-run process with his wife and children providing in authority roles. They’ve got expanded an effective online business with offices situated globally. Leibish & Co. is actually a leader in distinctive colored diamonds and gemstones which can be hard to find elsewhere. The diamonds will also be conflict-free, that will be an important facet for most customers.
“folks come to all of us since they seek out anything a tiny bit various, one thing a tad bit more unique than everybody else features,” Benji said.
While Leibish & Co. supplies top-notch traditional diamonds, the firm specializes in colorful, distinctive jewellery. Whenever requested exactly why the company provides this type of increased customer return rate, Benji quickly pinpoints why.
“its a mixture of outstanding items, fantastic service, and jewelry created into the highest levels of brilliance,” the guy mentioned. “The jewellery we make just isn’t your everyday, mass-produced types of product. Every piece is actually custom-made to completely suit the diamond or gemstone opted for by the client.”
A family group Affair With individual Service
Leibish & Co. is a real family business, with Leibish’s loved ones playing essential parts for the organization.
Leibish functions as creator and chairman for the business, while their girlfriend, Rosi, may be the business’ Events Manager. Their eldest child, Chavi, serves as the Lead Jewelry Designer â basically an enormous obligation since custom precious jewelry comprises over 50percent for the company’s business, Benji mentioned.
Leibish’s eldest child, Yossi, may be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, who’s a graduate of Gemological Institute of America, could be the Chief Diamond Buyer your organization. “Shmulik is actually, actually, one of a lot of talented shade diamond specialists in a,” Benji mentioned.
Leibish’s son Itzik will be the business’s COO and operates their ny office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, may be the businesses CFO.
“As one of the longtime people in the team, i could let you know that, though there isn’t any relationship, they think about me personally, among others, part of their family,” Benji mentioned. “we-all bring our personal expertise to the company, but collaborate to constantly expand the organization.”
Clients are additionally handled like family at Leibish & Co., where in fact the company invests energy into private solution and product sales. “If you have ever addressed one particular broker, as an example, this is the exact same person you may always handle, it doesn’t matter what you will be phoning or creating in approximately,” Benji mentioned. “We don’t rely on driving clients around to different divisions when they’ve a question or particular problem they want to deal with.”
Consumers result from All Over the World
Leibish provides multiple various kinds of clients: you’ll find people, who mainly shop through the site, merchants, and the ones in trade business, just who usually look at the organization’s main practices in nyc, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are through the united states of america. Its next most well known market is actually Canada, with the United Kingdom, Australian Continent, Hong Kong, additionally the rest of Europe.
Customers at each period of life shop at Leibish & Co., though nearly all are involving the years of 35 and 54, Benji said. Additionally, the organization garners approximately 300,000 internet site visits each month â and keeps most of its customers coming back.
“along with a 70% return client rating, we stay extremely popular companies inside our niche,” he said.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries high-end precious jewelry, additionally maintains inventory freedom, particularly for on-line customers, Benji said. The company sells numerous loose diamonds and important gemstones, but their crucial items are personalized jewellery productions.
“We keep a big selection of multicolor diamond and gem stone jewellery, with some of this rarest tones previously seen,” he said. “Our company is recognized most readily useful by our bread-and-butter items â yellowish diamond and pink diamond involvement bands. But we sell expensive jewelry of nearly every tone, and important gems â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, also, but the knowledge is in the world of shade.”
For customers who possess anything in your mind and want assist which makes it possible, Leibish & Co. offers a “Design yours” jewelry instrument, which Benji stated is its top product.
“normally, while looking for a special portion, people often want certain rocks and establishing types they’ve already fallen in love with,” he said. The “Design your own personal” instrument enables clients to create a bit by using the material, placing, and metal of their option.
“It allows them to deliver their unique goals your â with your expertise in design,” Benji informed united states.
Extras & brand-new on line Tools available for Leibish & Co.
As it appears forward to the near future, Leibish & Co. is actually slowly shifting toward higher-ticket products and much more product assortment. The organization feels comfortable branching out to new products considering the determination and passion it applies to perfect the present designs.
“we mentioned exposing lots of add-ons â like luxury watches, bags, as well as pens,” Benji mentioned. “But we made a decision to hold back until we very first perfected the main collection of item, which will be diamonds.”
Leibish & Co. normally researching to continue mastering its common internet site, as well. A good way it intends to enhance its on line experience is by presenting augmented reality functions, that’ll offer digital consumers a lot more of an in-store experience.
As a company along with its sources in colorful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a traditional industry which views modification just like the different, perhaps not the rule.
